Shipping Schedule:

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At this time, as a small merchant, we maintain a 2/7 shipping schedule (Mondays and Tuesdays, excluding certain holidays).

 

All packages are shipped via USPS Priority Mail®.

 

Orders placed between Mon 12:00 P.M. and Tues 12:00 P.M. are shipped out Tue 4:00 P.M. (MST). Orders placed between Tue 12:00 P.M. and Mon 12:00 P.M. are shipped out Mon 4:00 P.M. (MST).​ So, for example, if you place an order on Tuesday at 12:01 P.M. (MST), your package will ship out six days later on the following Monday afternoon. Please note that we will NOT ship on the following 2020 holidays:

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• Monday, January 20 (Martin Luther King Jr. Day)

• Monday, February 17 (President’s Day)

• Monday, May 25 (Memorial Day)

• Monday, September 7 (Labor Day)

• Monday, October 12 (Columbus Day)

Shipping Notes:

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Hydrospace LLC guarantees the health of all live deliveries. Once receiving a live item, it is the customer's responsibility to properly handle the organism(s). Any damage to packages must be reported within 48 hours of receipt.

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We monitor national temperature trends on a daily basis and will select a best option for your destination (with your prior consent) in the case of pending inclement weather in our region or yours.

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Due to state/local regulations, we may not be able to send certain live items to some areas. Customers are strongly advised to contact local government officials about applicable regulations and restrictions.

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Releasing any plants or animals into the wild is not only potentially harmful to the natural environment but may additionally be strictly prohibited by law in your state.